Finance Update—Update #2 on 2018 Assessment
The list of names at the bottom of the Assessment update sent Monday was in error. That was a list from a year ago when we were updating all email addresses. Please disregard that list. It is meaningless.
All of you should have received an email on or about November 1, 2017 with the subject line of
You have an invoice from Lake Cumberland Resort Community Association, Inc. due on 01/01/18.
These emails include an attachment that is your invoice. You do not have to set up an account through bill.com if you prefer not to. You can simply pay from the invoice. Note the address for payment is:
PO Box 1487
Somerset, KY 42502
This email with the same subject line was sent again on December 10. So if you have not received any emails with this subject, then please send an email to email@example.com.
Only accounts with balances will get the email reminders. If you just mailed a check and/or sent to the Burnside PO box then it is likely not been updated yet. Please allow up to two weeks for your account to be updated. The box is checked weekly and the accounts are then updated the next day. Yes, paying through your bank still means the bank will mail us a check. That can add a week to the payment process.
Several people have used the ACH option and credit card option. You are not required to do this. It is an option. You can mail a check or pay through your bank. If you set up an ACH payment with a date in the future to pay, you will continue to receive the notices until the funds are paid. Credit card transactions do take a few days to clear as well. If you pay by credit card, you will be charged the processing fee by the credit card company. That rate should be 2.75%
Your original invoice was emailed on or about November 1. A reminder notice was emailed on December 10 for those with balances. If you have not done so, please take a moment and open your invoice in bill.com or the email attachment. As a reminder, your 2018 annual assessment is due in FULL by January 1, 2018. Your account is considered delinquent after January 31, 2018. Past due balances will have a lien placed with a more progressive collection process in 2018. Allow 10-14 days for your check to clear our bank lockbox and hit your account.
If you have not received any invoice notifications, please update your email address by sending an email to firstname.lastname@example.org. That means your email address in our accounting system is wrong. We need to update it. You can access your account at any time by setting up an account on bill.com. Follow the instructions on the emailed invoice. Of course, feel free to send a note to email@example.com and we will address your issue as timely as we can.